Refunds and Returns

Last updated: 30 September 2023

Thank you for shopping at www.wrappedinlovesa.co.za

If, for any reason, You are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you have purchased with us.

Interpretation and Definitions

INTERPRETATION

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

DEFINITIONS

For the purposes of this Return and Refund Policy:

Company (referred to as either “the Company,” “We,” “Us” or “Our” in this Agreement) refers to www.wrappedinlovesa.co.za

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to www.wrappedinlovesa.co.za, accessible from https://wrappedinlovesa.co.za and www.wrappedinlove.co.za, accessible from https://wrappedinlove.co.za.

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

CONDITIONS FOR RETURNS

For the Goods to be eligible for a return, please make sure that:

The request is made within 7 days of the Goods being received.

The Goods are correctly packaged for return shipping.

The Goods are not used or damaged by you.

Photographs of the packaging and the Goods are sent to us.

The following Goods cannot be returned:

Goods correctly supplied and are in good order when you received them.

The supply of Goods sourced at your request and correctly supplied.

CONTACT US

If you have any questions about our Returns and Refunds Policy, please contact us:

By email:

orders@wrappedinlove.co.za

By phone number: +27 82 853 7828